Sunday, September 15, 2019
As health care providers, it is natural to want to heal the patients completely. Today, many people are wanting and needing more from their health care system. The healing hospital paradigm incorporates the process of physical healing, as well as the mind and spiritual healing (Erie Chapman Foundation, 2009). Spirituality is the foundation of the meaning of life. For some, the foundation is built on religion and for others it may include things like music, art, family or the community (Erie Chapman Foundation, 2009). This paper will identify the concepts of a healing hospital, technological advances, and the physical design of the hospital, along with the culture in which promotes a holistic approach to total patient care. When planning to create a healing environment in a hospital setting, the most important thing to remember is the patient. Healing environments give the patients a sense of comfort, and a sense of safety. This type of environment helps the patient and family cope with the stressors of injury and illness. The components of a healing environment include three important elements. The first is a healing physical environment, which encompasses not only how to care for the patient, but to care for their families, caregivers and also the members of staff (Eberst, 2008). A healing environment should focus on reducing noise levels as well as fewer night time interruptions of sleep, this is known to promote rest and healing. Providing a room with a focus on lighting, music, color and architectural design, can also promote healing (Ananth, Kreisberg, & Jonas, 2011). Working in a quieter environment helps staff enjoy an overall less stressed area to do their work, which results in fewer errors. T he next component of importance is that of an integrating work design with new technology. This focus is on patient privacy, a more efficient work environment for staff, and advanced technology in the hospital to support the healing process. The last component is essential to creating a Healing Hospital. Incorporating the Ã¢â¬Å"Radical Loving CareÃ¢â¬ philosophy to all that staff the hospital, from housekeeping to the physicians. This philosophy was developed by Erie Chapman, a well-known healthcare industry leader. The philosophy encourages a culturally compassionate, delivery of care to patients and their families. This type of care promotes healing a patient using a holistic approach,Ã meeting the physical needs of the patient as well as their emotional and spiritual needs (Eberst, 2008). A great example of a healing hospital is Mercy Gilbert Hospital, built in 2006, located in beautiful Arizona. This facility operates under the 2008 CEO of the year, Laurie Eberst. (Erie Chapman Foundation, 2009). During the building of this hospital, Ms .Eberst focused not only on the structure of the facility but also the staff and culture of caring that they deliver to their patients and family members. One program that stands out is the Ã¢â¬Å"No One Dies AloneÃ¢â¬ program. Volunteers for this program are specially trained to be with the dying patient when loved ones are not able to be present. Also, the fact that the code team stays with the patient who has passed in order to honor the life of that patient (Erie Chapman Foundation, 2009). These are all standards of care at Mercy Gilbert, and what helps this hospital stand out from the rest. The challenges to creating a healing hospital include many of the same challenges of building any healthcare system. Some of these issues include the process of getting the entire healthcare team involved and participating in a new model of delivering care to the patients. The budget for the education, training the entire staff and providing the newest technology for the hospital. Nurses and physicians experience high burnout rates from the physical and mental challenges of their careers. Stresses of the occupation can bring about physical illness, including musculoskeletal, as well as mental issues such as depression (Ananth, Kreisberg, & Jonas, 2011). Nurses and physicians need to heal their own mind, body and soul in order to care for others using a compassionate and loving culture of care. Another challenge is being able to engage the whole community, making new partners for a better living environment. The foundation of health and better living starts with the people of the comm unity being more proactive in their health (Neigher & Hakim, 2011). In the King James Version of the Bible, one verse that relates to a healing hospital is Galatians 3:28, it states that Ã¢â¬Å"There is neither Jew nor Greek, there is neither bond nor free, there is neither male nor female: for ye are all one in Christ JesusÃ¢â¬ . (King James online, n.d.). This verse represents the healthcare community in all that they do. They should, in a healingÃ environment, as well as in their communities, treat everyone equally. It does not matter where a person comes from, how much money they have, what type of insurance one holds, or how much they contribute to society, everyone should be treated equally and wholly. In a radical loving and caring culture, the belief is that we are not human beings having an occasional spiritual experience, but that we are spiritual beings having a temporary human experience (Ã¢â¬Å"Spirituality,Ã¢â¬ n.d., p. 1) Each and every encounter we experience as humans, with another, is a blessed encounter. In conclusion, a healing hospital environment provides comfort and compassion to patients and their families during difficult, stressful times in their lives. A positive environment promotes total body healing. Change is something that is constant for growth. It takes only a few committed individuals to start the change in any organization (Neigher & Hakim, 2011). References Ananth, S., Kreisberg, J., & Jonas, W. (2011). Exploring the science of healing. Retrieved from http://www.samueliinstitute.org Eberst, L. (2008, March/April). Arizona medical center shows how to be a Ã¢â¬â¢Healing HospitalÃ¢â¬â¢. Health Progress, 89, 77-79. Retrieved from https://library.gcu.edu:2443/login?url=http://search.proquest.com.library.gcu.edu:2048/docview/274635012?accountid=7374 Erie Chapman Foundation. (2009, April 12). Days 102-104- top ten healing hospital list & CEO of the year. Radical Loving Care- The Journal of Sacred. Retrieved from http://journalofsacredwork.typepad.com Neigher, W. D., & Hakim, S. M. (2011, June 17). Creating a Sustainable Ã¢â¬Å"healing cultureÃ¢â¬ throughout a healthcare system: using community psychology principles as a guide. Global Journal of Community Psychology Practice, 2(3), 1-25. Retrieved from http://www.gjcpp.org Seeking Spirituality. (n.d.). Retrieved from http://www.spiritualfocus.com/spiritual-quotes The official King James Bible online. (n.d.). Retrieved from http://www.kingjamesbibleonline.org/Bible-Verses-About-Hospitals/
Saturday, September 14, 2019
Case Study #1 Ã¢â¬â Information Technology Helps LCBO Transform Itself Information Technology has helped improve LCBO to become a sophisticated Canadian retailer by helping the organization become more organized (if a bottle is sold, it is deducted from the inventory), it has helped them attract the interest of more customers by introducing Vintages.com where customers could choose from a variety of unique wines and have it delivered to their nearby LCBO store. LCBO.com helped make the company more interactive with their customers by giving them cocktail recipes etcÃ¢â¬ ¦ LCBOÃ¢â¬â¢s app allows customers to be able to search inventory and closest store on the go. Information Systems (IS) Ã¢â¬â Computer based tools that people use to work with information and that support the information and information-processing needs of an organization. Information systems have helped benefit customer service, finance, sales and marketing, etcÃ¢â¬ ¦ A type of information systems is: Transaction Processing Systems (TPS) which is a system that performs or records daily routine transactions such as sales order entry, payroll, employee record keeping, and shipping. Information Technology (IT) Ã¢â¬â is the acquisition, processing, storage, and dissemination of vocal, pictorial, textual, and numerical information by a microelectronics-based combination of computing and telecommunications. Management Information Systems Ã¢â¬â it is a business function just like marketing and finance. This function plans for, develops, implements, and maintains IT hardware, software, and applications that people use to support the goals of an organization. It monitors and controls the business and predicts future performance. Information and business success depend on three things: people, processes, information systems. If one fails, they all fail. Information Cultures Found In Organizations Information-Functional Culture: Employees use information as a means of exercising influence/power over others. For example, a sales manager refuses to share information with marketing which means marketing would need the sales managerÃ¢â¬â¢s input every time a new sales strategy is developed. Information-Sharing Culture: Employees across departments trust each other to use information, especially about problems, to improve performance. Information-Inquiring Culture: Employees across departments search for information to better understand the future and align themselves with current trends and new directions. Information-Discovery Culture: Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages. Roles And Responsibilities In Information Systems Chief Information Officer (CIO) Ã¢â¬â an executive-level position that involves high-lever strategic planning and management of information systems pertaining to the creation, storage, and us of information by a business. Chief Technology Officer (CTO) Ã¢â¬â responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organizationÃ¢â¬â¢s information technology. Chief Security Officer (CSO) Ã¢â¬â responsible for ensuring the security of information systems, and developing strategies and technical safeguards against attacks from hackers and viruses. Chief Privacy Officer (CPO) Ã¢â¬â responsible for ensuring the ethical and legal use of information within an organization. Chief Knowledge Officer (CKO) Ã¢â¬â responsible for collecting, maintaining, and distributing an organizationÃ¢â¬â¢s knowledge. The CKO designs processes and information systems that make it easy for people to reuse knowledge. These systems create repositories of organizational documents, methodologies, tools, and practices, and they establish methods for filtering information. Competitive Advantage: a product or service that an organizationÃ¢â¬â¢s customers place a greater value on than similar offerings from a competitor. First-mover advantage: when an organization can significantly impact its market share by being first to market with a competitive advantage. Ex. FedEx was the first to create a self-service software, then other companies started doing so after. Now, customer self-service through the internet is standard in the parcel delivery business. Environmental Scanning: the acquisition and analysis of events and trends in the environment external to an organization. Ex. Frito-Lay sends its representatives to grocery stores to record information about competing products to help them gain knowledge on how to increase the sale of their products. How To Develop A Competitive Advantage: MICHAEL PORTERÃ¢â¬â¢S FIVE FORCES MODEL Buyer Power: it is high when buyers have many choices of whom to buy from and low when their choices are few. Organizations prefer to reduce the buyer power of customers by making it more attractive for customers to buy from them over the competitor. An IS-based example is loyalty programs where customers are rewarded with the amount of business they do with a particular organization. Supplier Power: is high when buyers have few choices to buy from and low when they have many choices. When it comes to customers, organizations act as suppliers and want supplier power to be high. When it comes to relationships with suppliers, organizations act as buyers and want the supplier power to be low. When organizations act as buyers, an IS-enabled business-to-business (online marketplace) is used where buyers take place in a private exchange and they post their needs. Suppliers then offer their services in a reverse auction where their bids go lower so that the buyer is more interested in their goods. Threat of Substitute Products or Services: it is high when there are many alternatives to a product or service and low when there are few alternatives from which to choose. Organizations prefer to be in markets with fewer substitutions so that customers would go for their product. When there is competition, organizations create a competitive advantage through switching costs which makes it harder for a customer to switch to a competing organization. An example is offering better prices or creating a cost thatÃ¢â¬â¢ll ensure customers wonÃ¢â¬â¢t leave the organization. For example cell phone company contracts Ã¢â¬â if you leave before the contract is over, you pay a Ã¢â¬Å"costÃ¢â¬ . Threat of New Entrants: is high when it is easy for new competitors to enter a market and low when there are significant entry barriers to entering a market. An entry barrier is a product or service feature that customers have come to expect from organizations in a particular industry that must be introduced by competing organizations in order to survive. Ex Ã¢â¬â new banks must offer a variety of IS related services such as online banking. Rivalry Among Existing Competitors: is high when competitions is fierce in a market and low when there is less competition in a market. The Three Generic Strategies Ã¢â¬â Creating a business focus 1) Broad cost leadership 2) Broad differentiation 3) Focused strategy http://www.mindtools.com/pages/article/newSTR_82.htm (explains the three generic strategies) The value chain Ã¢â¬â views an organization as a series of processes, each of which adds value to the product or service for each customer. CHAPTER 2 Common Company Structure Operational Ã¢â¬â employees develop, control, and maintain core business activities required to run day-today operations. Operational decisions are structured decisions which arise in situations where established processes offer potential solutions. These decisions are made frequently and affect short-term business strategies. Ex. Recording and creating employee staffing and weekly production schedules. Structured decisions are situations where established processes offer potential solutions. Managerial Ã¢â¬â Employees evaluate company operations Strategic Ã¢â¬â managers develop overall strategies, goals, and objectives. Metrics Ã¢â¬â Measurements that evaluate result to determine whether a project is meeting its goalsÃ Common types Ã¢â¬â KPIs (Key performance Indicators), Efficiency and Effectiveness Benchmark Ã¢â¬â Baseline values the system seeks to attainÃ Benchmarking Ã¢â¬â A process of continuously measuring system results, comparing those results to optimal system performance (benchmark values), and identifying steps and procedures to improve system performance.
Friday, September 13, 2019
Pest Analysis of Coca Cola - Essay Example Most governments have enacted taxation on entities. Consequently, entities have to pay taxes on the returns made. The economic expansion of a country affects entities significantly. However, the impacts of such occurrences seem to have minimal impact on Coca ColaÃ¢â¬â¢s revenues. The entity has numerous products, which has ensured that the entities incomes are stable. Therefore, failure in the revenues of one product does not cause a significant decrease in its overall income. The entity demand seems immune to the current economic downfall. Consequently, there is the minimal decrease in revenues volumes. However, increases in taxes in any country will result in higher cost of Coca ColaÃ¢â¬â¢s merchandise (Jain, Trehan & Trehan ND, p.120).In a world where the clients are extremely concerned about their health, refreshment companies may encounter challenges. These challenges include government regulations on the constituent of drinks. The government prefers low-calorie refreshment since obesity has become a major concern. Additionally, the consumer is more conscious about what the calorie levels of any product they consume. This has posed challenges to refreshment companies. However, Coca-Cola has the capability to provide products, which meet the calorie requirement. This has been a key challenge to entities in this industry. However, it has been an advantage to Coca-Cola as it has the expertise to produce products that meet the above requirement (Jain, Trehan & Trehan ND, p.110).... However, the impacts of such occurrences seem to have minimal impact on Coca ColaÃ¢â¬â¢s revenues. The entity has numerous products, which has ensured that the entities incomes are stable. Therefore, failure in the revenues of one product does not cause a significant decrease in its overall income. The entity demand seems immune to the current economic down fall. Consequently, there is minimal decrease in revenues volumes. However, increases in taxes in any country will result in higher cost of Coca ColaÃ¢â¬â¢s merchandise (Jain, Trehan & Trehan ND, p.120). Social In a world where the clients are extremely concerned about their health, refreshment companies may encounter challenges. These challenges include government regulations on constituent of drinks. Government prefer low calorie refreshment since obesity has become a major concern. Additionally, the consumer are more conscious about what the calorie levels of any product they consumer. This has posed challenges to refreshme nt companies. However, Coca Cola has the capability to provide products, which meet the calorie requirement. This has been a key challenge to entities in this industry. However, it has been an advantage to Coca Cola as it has the expertise to produce products that meet the above requirement (Jain, Trehan & Trehan ND, p.110). Technological Technological advancement has been extremely vital in ensuring that the entity achieves mass production. This has ensured that Coca Cola can meet the massive demand for its product. Additionally, technology has ensured that entity can rebrand its product by introducing new packaging, which has enabled the entity maintain its market share. Technology has also enabled in the automation of selling machines. Thus, the entity does not require personnel to sell
Thursday, September 12, 2019
A report evaluating the processes, methods and outcomes of a website created for Autistic people - Essay Example At present, there are very few websites for those with ASD. However, there are a lot of websites, books, journals and articles which target people who have to deal with ASD patients like teachers, parents employers etc. Objective To agree on the requirements of those with autism spectrum disorder and determine what elements must be present in a fully-functioning, educational website, the objectives to determine if the website is working are: Present the developmental requirements of autism patients. Autistic people develop at different rates and in different ways as opposed to those who do not suffer from ASD (National Autistic Society, 2010). To find out how those with ASD feel about the internet. Do they feel comfortable browsing website and talking in online chat rooms? How would Human-Computer Interaction or user interfaces will affect autistic people? Rationale As mentioned above there are currently a few, known websites that deal with autistic people directly. This made the res earch very hard as it would have been easier to look at other websites aimed directly to them and see how they have used human computer interface to design the look of the website. However, to find the information needed, research had to be done published materials of writers and professionals dealing with the autistic disease communication as well as evaluate websites that are already up and running. The research conducted was at first to list the basic activities a person does on a day to day basis and then to find out how ASD patients handle these situations. It will also try to seek out how the ASD individuals seek support from websites. The main purpose of this project is to make sure that people with ASD and related disorders can live together in a society where no one is isolated. The rest of this report will evaluate the research that was done, the methodology used to create the website, the results where the whole product will be evaluated and finally the conclusion. Resear ch Implementing the product was based on the research that had been carried out during the initial part of the project. The means of research included books, websites, journals and information from professionals within the field of autism. There were two parts of research done. The first part of the research was based on the behaviour, activity and general responses that ASD patients show. The second part of the research is about the way the website was going to be built; the design and how the website was going to be populated. ASD patient research To first process to learn about ASD patients was to ask major organisations within the UK for basic information such as the National Autistic Society and Autism UK. However, they could not provide the relevant information needed that directly was aimed at autistic people (Appendix A.1). To overcome this obstacle, research was carried out through books and interviews with notable people who deal with autistic people (Appendix A.2). At fir st it was hard researching, as it was something new, but after undertaking the Research Report, researching now was something familiar and quite enjoyable as a lot of time was used just on researching in the field of autism. Using this information, it was easy to apply to autistic people. The website now had information that is useful for the autistic
Wednesday, September 11, 2019
Reforming Education - Essay Example Because of this, students under-perform, and inefficiency sets in. This is precisely what happened to Duckwin Middle School. During the annual school inspection, a critical report about its assessment policies and practices, especially its failure to use assessment to enhance teaching and learning was revealed. The school was asked to document new sets of rules and policies that would enhance performance through proper assessment policies and practices. Development of leadership qualities, vision and a strong sense of purpose within the school was paramount to its success. Professionalism instigates effective delegation of responsibilities and strategies to ensure accountability among the support staff to bring good governance effective teaching. While there has been considerable progress in the administrative functioning of schools, a lot is desired on the teaching front. Student retention has not been strong, with many schools registering high percentage of failures and absenteeism. HMCI Annual Report for 1994/95 reported a weakness in middle management in schools leading to frustration. The role of middle managers becomes crucial in the functioning and management of school affairs. The role of middle managers include and is not limited to good planning and promotion of better teaching, to ensure and sustain high standards of leadership in subjects, but also in personality development (Leadership and Management, 1998)1. 1.0 Overview In order to understand the gravity of this thesis, it can be safely said that many educational institutions in the UK have been found to be operating without proper direction, or planning, leading to inconsistency in teaching and learning. It is precisely this that happened to Duckwin Middle School, which during the annual school inspection was reported to have failed in enhancing the teaching and learning skills of its teachers and students. Schools that failed to perform their duty should be made accountable, and teachers should be imparted proper training to develop the all-round skills to its pupils. In order to do so, educational institutes can take a leaf out of the professional approach that industries make, to improve their quality and productivity. Hypothesis: What combination of schooling conditions and practices holds the greatest promise for improving student learning While there is no scientifically provable or globally agreed-upon answer, small class sizes in an elementary setting can be viewed as being positive. The positive effects of reduced class sizes are that they greatly enhance the possibilities of delivering increased academic achievement, and help identify the strengths and weaknesses of each child through direct one-to-one interaction between the child and the teacher. Changing theories and methods of assessment have been the focus of significant attention not just in the United Kingdom, but in other countries as well. Curriculum developers have realized the need to exert a constraining influence on teachers and pupils to bring about a refreshing change to the existing curricula. This, then needs to be followed by a more valid and authentic way of
Advertising plan for BMW 3-Series - Essay Example BMW Group, one of the 10 largest automotive companies in the world today, started as a manufacturer of aircraft engines in World War I and began building a reputation for reliability and excellence on that undertaking. Initially known as Bayerische Flugzeug-Werke in 1916,the firm changed its name to Bavarian Motor Works in 1917 as it grew rapidly during the war years. In 1923, BMW put together its first motor vehicle, a motorcycle, followed by its first car in 1928, a version of Austin 7, which was built and commercially sold under license. There was no stopping the company since then. Today, the Group operates in 150 countries through 26 production-assembly plants, 35 subsidiary markets and 12 R&D networks. Its flagship products consist of three automotive brands - BMW, MINI and Rolls Royce. All three vehicles share the same configuration, which suggest luxury, premium class, top-of-the-line quality. This is precisely the corporate culture that animates BMW, which is expressed in it s mission statement: "to be the most successful premium manufacturer in the industry." BMW built a solid reputation on this operational strategy.With this kind of philosophy underpinning all BMW's activities, the company produces nothing but premium-class vehicles, which are limited to exclusive sedans and luxury limousines. The side objectives are to set the industry standards for technology, environmental protection and safety, and providing outstanding customer services in the pre- and after-sale phases. These are enshrined in the firm's operations in its 10 R&D facilities worldwide (4 in Munich, 3 in the US and 1 each in Austria, Tokyo and Beijing), 15 production plants (1 in Berlin, 1 in Munich, 4 in UK, and 1 each in China, South Africa, US, Austria and Brazil), 5 assembly plants with local participation (1 each in Indonesia, Russia, Egypt, Malaysia and Thailand), and sales and marketing subsidiaries in 35 countries. In 2005, the company invested 2,597 million euros to boost its property, plant, equipment and other tangible assets, with emphasis on further expanding its production and sales networks. The amount was 81 percent higher than the 1,396 million euros sunk in the firm in 2004 as capital expenditures. A lion's share of this investment went to the company's R&D network, which has been tasked to come up with the BMW "cars of the future." This is part of an expansion plan that has preoccupied management from the start. In 1994, BMW acquired the Rover Group from British Aerospace in the hope that it could duplicate its earlier success with MINI, which used to be a British-owned firm too. For at least six years, some 1 million Rover vehicles were produced in UK yearly until the company suffered losses reaching $2 million per day as a result of the perceived lack of consumer confidence in the brand and the strengthening of the pound. BMW was then forced to sell Rover to the Ford group in 200 0. As for the MINI, BMW hang on to the more successful brand, which is manufactured in its Oxford plant. Market demand for the MINI has never let up, such that at the time BMW was selling Rover, it was pouring in another 50 million euros to increase MINI production. BMW fosters the core values of technology, quality, performance and exclusivity, such that its activities from R&D to sales are committed to achieving the highest quality for products and services. The overall strategy of the company is first, identify areas with growth potential, understand what they represent, recognize where its strength lies, then make the best of every opportunity by pursuing a clear strategy. These considerations guide BMW's structure and how decisions are made, and from the evidence it works like a charm.
Tuesday, September 10, 2019
Western Civilization - Essay Example Only by examining the facts can one make a decision on right or wrong. Although not one of the actual assassins, Cicero makes the argument that some members of the conspiracy had brought up what he referred to as Ã¢â¬Å"petty crimesÃ¢â¬ (one of the instances was fraudulent buying and selling). His viewpoint was that made little sense when the emperorÃ¢â¬â¢s real crime was the simple fact that he declared himself king and that in itself justified the EmperorÃ¢â¬â¢s death. Indeed, Cicero goes so far to state that such views are that of an insane person (and Ã¢â¬Å"immoralÃ¢â¬ ) and those that followed him were just as mad as Caesar. In his case, he states that the Empire was once a free state with free people and that removing somebody like Caesar (either by force or peaceful means) was not only reasonable but in fact warranted. Cassius Dio on the other hand, makes an entirely different viewpoint in that killing Caesar was perhaps not totally justified and only brought unnecessary war and sedition to Rome. Granted, it could be argued that unlike Cicero, Cassius lived close to three hundred years after the event and was writing history as based upon the documents available to him. Yet historians such as Cassius often provide valuable insight many years after the fact, maybe unprejudiced, whereas those like Cicero were inflamed and caught up in the moment. Cassius does make a valid point in that the senators and other leaders courted Caesar like he was a king, such as riding into the city on horseback in full regalia and naming him Father of His Country. True CaesarÃ¢â¬â¢s ego made him giddily accept such Ã¢â¬Å"honorsÃ¢â¬ and the man truly believed he was deserving of those favors. So why then use this as a later excuse to later kill him? Cassius points out that they hoped to convince Caesar that he was a mere mortal and when that failed (the Emperor actually believd himself otherwise!), the conspiracy took